Retrieve Unlock Codes for
Radio and Navigation Devices

Retrieving Your Code

• You can retrieve your code using this website by providing identity verification
  and vehicle information in a few simple steps.

Information You Will Need

• Vehicle VIN Number
• Device Serial Number

You can retrieve your code using this website during the following hours:

Monday to Friday 4:00 AM to 9:00 PM PDT (Pacific Daylight Time)

4:00 AM to 6:30 PM on Saturdays PDT

4:00 AM to 9:00 PM PDT on Sundays.

Additional Information

• You will be requested to provide your current number and zip code.
  Also, by providing an email address, a confirmation with the requested code will be sent to you for your records.